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Welcome to the UnitedHajjTravel.com website (the “Website”). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations, and for no other purposes. The terms “we”, “us”, “our” and ”UnitedHajjTravel ” refer to UnitedHajjTravel , a New York corporation, its subsidiaries and affiliates. The term “you” refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement. To the extent you book any travel products or services on this Website or through our customer service agents, you agree that this Agreement shall apply to all such transactions. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website or make bookings through this Website or our customer service agents. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement. 1. U.H.T Services.
UnitedHajjTravel is a private company. UnitedHajjTravel is not associated with any United States or foreign government offices or embassies. UnitedHajjTravel is not responsible for the granting or denying of documents. UnitedHajjTravel acts only as agents for the travelers in making arrangements for services provided by third parties, such as airlines, hotels, buses or other transportation suppliers in connection with UnitedHajjTravel travel packages (hereinafter “Service Providers”). Our Website displays information about travel locations, airfares, travel agents locations, flight times and dates, tours, packages, insurance, cruises, transportation, foreign currency, schedules, travel companies and many other things. This information is supplied to us by Service Providers. UnitedHajjTravel has taken reasonable care to ensure it is correct and up to date; however, we cannot check the accuracy of such information. Many of the services which made up your travel booking are provided by Service Providers. Service Providers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier’s liability to you. UnitedHajjTravel accepts no responsibility for information supplied to us by third parties including the Service Providers. UnitedHajjTravel recommends that you confirm all information contained on or linked from our Website with the Service Providers. The details of the prices, packages, tours, flights and other information displayed on the Website are subject to change without notice.
The travel products and services described on the Website are subject to availability. It should be noted that all documents issued to travelers are non-transferable. Such documents may include but are not limited to, visas, airline tickets, hotel vouchers, tour vouchers, or any other document used to confirm an arrangement with a Service Provider. Such documents may also be subject to conditions such as, but not limited to, being non-refundable, non-date-changeable and subject to cancellation or amendment fees. It is your responsibility to familiarize yourself with these conditions. If for any reason, any Service Provider is unable to provide the services for which you have contracted, your remedy lies against that Service Provider, and not against UnitedHajjTravel. UnitedHajjTravel.com Unless otherwise expressly agreed to by UnitedHajjTravel in writing, you are responsible for obtaining all passports, visa and health information required. 2. Use of the UnitedHajjTravel Website: As a condition of your use of this Website, you warrant that (i) you are at least 18 years of age; (ii) you possess the legal authority to create a binding legal obligation; (iii) you will use this Website in accordance with this Agreement; (iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act; (v) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; (vi) all information supplied by you on this Website is true, accurate, current and complete, and (vii) if you have a UnitedHajjTravel account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement. No Copy, Distribution, or Sale You may download, display, or print one (1) copy of any portion of the content displayed on this Website (the “Content”).
If you do so, you may not modify the Content in any way, and you must reproduce the UnitedHajjTravel copyright notice (or the Service Provider’s notice as applicable) in the form: © 2017 UnitedHajjTravel – All Rights reserved as displayed on the relevant page(s) that you might copy. Except as provided above, you may not Copy, reproduce, upload, post, display, republish, distribute, transmit, any part of the Content in any form whatsoever· Use a frame or border environment around the Website, or other framing technique to enclose any portion or aspect of the Website, or mirror or replicate any portion of the Website· Modify, translate into any language or computer language, or create derivative works from, any Content or any part of this Website· Reverse engineer any part of this Website; or Sell, offer for sale, transfer, or license any portion of the Website in any form to any third parties. Other Limitations Unless otherwise provided within these Terms & Conditions, or unless specific applicable law requires UnitedHajjTravel to allow you to do so, you may not do any of the following without the prior written consent of UnitedHajjTravel. Use the Website other than to make legitimate reservations or bookings; · Use the Website to make any false, fraudulent or speculative reservation, or any reservation in anticipation of demand; · Imply in any fashion that UnitedHajjTravel is endorsing your products or services; Place false or misleading information on the Website · Post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms and; Conditions. Use or access the Website in any way that, in our reasonable judgment, adversely affects the performance or function of the Website, or any other computer systems or networks used by UnitedHajjTravel, other Website users or members; Upload or transmit to the Website or use any device, software or routine that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that may damage, interfere or interfere with the normal operation of our Website, or appropriate the Website or any system, or take any action that imposes an unreasonable load on our computer equipment, or that infringes upon the rights of a third party· Use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our site, or take any action that impose an unreasonable load on our equipment .Disguise the origin of the information transmitted through the Website. Member ID and Password Access to certain areas of the Website is only available to registered members. To become a registered member, you are required to answer a limited number of mandatory questions. Answers to additional questions are optional.
The promotional material is to be used as a general guide and the ratings and hotel information may be amended periodically by the respective Service Providers to keep current. Please be advised that during the peak Hajj season the Service Providers accommodate a large number of pilgrims and consequently the quality of service indicated by their respective ratings may suffer. All Service Providers are independent contractors, not UnitedHajjTravel affiliates or agents. UnitedHajjTravel is not liable for the actions, omissions, errors, representations, warranties, negligence, breach of contract, personal injuries, death, property damage, or any other damages or expenses resulting from Service Providers. UnitedHajjTravel has no liability and will not refund due to delay, cancellation, overbooking, strike, force, terrorism, and any other causes that are beyond UnitedHajjTravel’s direct control or from any loss or damage resulting from improper passport, visas or other documents. UnitedHajjTravel has no control and is not responsible for any additional expenses, delays, omissions, re-routing, or acts of interference by any government or legal authorities.
UnitedHajjTravel is not responsible for any traveler missing any part of the program due to no fault of UnitedHajjTravel, and in such event, the traveler shall be responsible for any additional expenses incurred for the traveler to rejoin the tour. UnitedHajjTravel will not make any changes after departure and will not redeem any part of the payment for any services rendered not utilized. UnitedHajjTravel is not responsible for any traveler(s) missing any part of the program due to no fault of UnitedHajjTravel, and in such event, the traveler(s) shall be responsible for any additional expenses incurred for the traveler(s) to rejoin the tour. UnitedHajjTravel will not make any changes after departure and will not redeem any part of the payment for any services rendered or not utilized. Shipping and Handling of Documents UnitedHajjTravel will use DHL, FedEx or UPS to return your documents unless you send UnitedHajjTravel a pre-paid completed label for the courier of your choice to use for the return of your documents. UnitedHajjTravel is not responsible for any delays, loss or damages resulting from the return of your documents by DHL, FedEx, UPS, or any other courier services. 5. Safety: Please be aware that during your participation in packages operated by UnitedHajjTravel, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; the forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. UnitedHajjTravel will not have liability regarding provision of medical care or the adequacy of any care that may be rendered.
While UnitedHajjTravel will use its best efforts to ensure the adequate measures are taken, by agreeing to participate in a package and/or optional excursions you agree that you will hold UnitedHajjTravel harmless regarding any provision of medical care or the adequacy of any care rendered. 6. Insurance: Many of the problems for which UnitedHajjTravel cannot be held responsible for can be insured against. UnitedHajjTravel highly recommends that you purchase third party insurance to provide adequate cover for medical expenses, personal accident, loss of baggage and curtailment or cancellation of trip. Individuals are responsible to finance on the spot medical treatment and other contingencies, and then to reclaim this from their own insurance, if covered. You will be required to provide documentation to the insurance company to facilitate a claim. www.UnitedHajjTravel.com exclusions to coverage of insurance. Insurance has to be purchased and paid for in full as soon as the booking is made to become effective. To the extent permitted by law, you release UnitedHajjTravel from all liability, cost, damages, claims and expenses (including direct, indirect, special and consequential loss or damage whether in negligence or otherwise) arising out of any loss of baggage. Reservation / Deposits/ Fees:UnitedHajjTravel accepts checks, money orders, Visa, MasterCard, Discover/Novus, and American Express. Your payment is not deemed made until it is received byUnitedHajjTravel. For UnitedHajjTravel packages: Deposit Amount: $ 2,000.00 USD per person is required. Final of all Payments (including Deposit and First Payment) is due before the end of ramadan. Your booking is not confirmed until the Deposit is received by UnitedHajjTravel and you receive written confirmation of your booking from UnitedHajjTravel. Your reservation may be automatically be canceled if payments are not received by UnitedHajjTravel by the applicable deadlines above. Special conditions may apply to the prices set out on the Website. To determine such conditions, you must contact UnitedHajjTravel or the relevant Service Provider. Please review and verify your booking invoice thoroughly and contact your travel agent or UnitedHajjTravel immediately if your invoice appears to be incorrect or incomplete, as it may not be possible to make changes later. Please be advised that once your visa has been processed, there will be NO refunds available for the package(s) you have purchased. Hajj fees issued by the Kingdom of Saudi Arabia or related to the ritual animal sacrifice are separately charged and not included in any package or programs. 8. Cancellation: After booking a package, all cancellation requests must be received by UnitedHajjTravel in writing.
You acknowledge and understand that UnitedHajjTravel incurs significant expenses and losses if a traveler cancels a booking. You expressly understand that the following cancellation fees for 2018 Hajj Packages will apply and be strictly adhered to by UnitedHajjTravel: Cancellation must be received by UnitedHajjTravel prior to the end of ramadan. For any written cancellation received by UnitedHajjTravel on or before the end of ramadan. Travelers Who Need Special Assistance On Hajj: You must report to UnitedHajjTravel in writing any disability requiring special attention while traveling at the time the reservation is made UnitedHajjTravel will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor is it responsible for any denial of services by Service Providers. UnitedHajjTravel regrets that UnitedHajjTravel cannot provide individual assistance to a traveler for walking, dining, getting on and off buses and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance and must assume full responsibility for their well-being. UnitedHajjTravel.com companion is not available for the traveler,UnitedHajjTravel may, in its discretion, cancel the reservation and return the full deposit of the traveler. 10. Young Travelers: Travelers who are less than 18 years old on the departure date must be accompanied by an adult throughout the duration of the vacation. For any special requirements regarding airline tickets for children, contact your airline directly. If a child will be traveling with adults other than the parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-traveling parent granting authorization to travel, including the dates of travel UnitedHajjTravel suggests that you also contact the appropriate consulate and airlines because they may have additional requirements or recommendations. 11. Mandatory Negotiation, Mediation and Arbitration of disputes; Waiver of Jury Trial and Punitive Damages: In the event of any controversy or claim arising out of or relating to this contract, or the breach thereof, the parties hereto shall consult and negotiate with each other and, recognizing their mutual interests, attempt to reach a solution satisfactory to both parties. If they do not reach settlement within a period of 60 days, then either party may, by written notice to the other party, demand mediation in New York, New York exclusively, before a mediator mutually agreed upon by the parties. If settlement is not reached within 60 days after service of a written demand for mediation, any unresolved controversy or claim arising out of or relating to this contract shall be finally resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment upon the award rendered by the arbitrators may be entered in any court having jurisdiction. The arbitration will be conducted in the English language in the city of New York, New York, in accordance with the United States Arbitration Act. There shall be three arbitrators, named in accordance with such rules. Except as may be required by law or to the minimum information necessary for entry of judgment, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all/both parties. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to the Agreement within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived. In any case, UnitedHajjTravel shall not be liable for other than compensatory damages. Additionally, you hereby waive any right to punitive damages. All parties agree to irrevocably waive their respective rights to a jury trial of any cause of action, claim, counterclaim, or cross-complaint in any action or proceeding and/or hearing brought by either party against the other on any matter whatsoever arising out of these Terms & Conditions or any agreement between you and UnitedHajjTravel. In the event that the arbitration clause contained herein is deemed invalid by a court of law, each party agrees that any suit, action or proceeding arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the state and/or federal courts located in the County of New York, State of New York. Each party waives any objection which it may have now or hereafter to the laying of the venue in the County of New York, State of New York of such action or proceeding and irrevocably submits to the personal jurisdiction of any such court in any such suit, action or proceeding. 12. General: If any of these Terms & Conditions is in invalid or unenforceable, it will be struck out, and the remaining terms will remain in force.
Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. Headings are for reference purposes only. If UnitedHajjTravel does not act in relation to a breach by you or others of these Terms & Conditions, this does not waive our right to act with respect to subsequent or similar breaches. No person, other than an authorized representative of UnitedHajjTravel by a document in writing, is authorized to vary, add, or waive any term or condition set forth in the preceding provisions. www.UnitedHajjTravel.com
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and UnitedHajjTravel with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and UnitedHajjTravel with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Please read carefully. You agree to abide by these terms and conditions. May Allah guide us throughout our mistakes in life. Ameen.